This Privacy Policy together with our Terms and Conditions sets out how 4 Mooi Limited ("we", "our", "us") will use any personal information we collect from you, or you provide to us during your dealings with us, including any website we may have now or in the future.
Personal Details
For the purpose of the Privacy Act 1993, your personal information (“also referred to as “data”) is controlled by 4 Mooi Limited, a Company registered in New Zealand under Company Number 8030139, with a Registered Address at 4A Sunkist Bay Road, Beachlands, Auckland 2018.
We respect the privacy of every individual who engages us. In addition to our statutory obligations, our policy on the collection and use of personal information is outlined below.
We may collect and use personal information in order to:
- Administer or otherwise carry out our obligations in relation to any agreement that you may have with us;
- Anticipate and resolve problems with the service we provide;
- Carry out market research and the tracking of transactions;
- Create and inform you of products and services provided either by us or by carefully selected third parties that you may be interested in, where you have consented to be contacted for such purposes and allow Data Processors to do the same – see Newsletters and Service Emails below for more information about this.
When you register an account with us we collect and process personal information about you (including but not limited to, your name, address, telephone number, email address, and any other information you may to choose to provide us with). As part of your relationship with us as an account holder we will also receive financial and personal information about you, such as your date of birth. Depending on how we implement our services we may receive this information directly from you or from a third party. The information that we collect will include payment and payment method information (such as credit or debit card numbers, or bank account information).
As an account holder when you conduct transactions through our website or application or device we provide, we will receive your transaction information including purchase amount, date of purchase, and payment method. We may also receive information about your billing or shipping address and your transaction history.
When you fill in any online form to contact us or you email us we collect and process personal information about you (including but not limited to, your name, telephone number, email address, and any other information you may choose to provide us with).
When we conduct fraud monitoring, prevention, detection, and financial compliance activities or provide such services to our account holders, we will receive personal data from you (and your device) and about you through our service and from our business partners, financial service providers, identity verification services, and publicly available sources (e.g., name, address, phone number, country), as necessary to confirm your identity and prevent fraud. Our fraud monitoring, detection and prevention services may collect personal data about you and use technology to help us assess risk.
You may also choose to submit information to us via other methods, including:
- in response to marketing or other communications
- through social media or online forums
- through participation in an offer, program or promotion
- in connection with an actual or potential business relationship with us
- by giving us your business card or contact details at online or in person events.
Website Collected Information
Our website may use cookies and other technologies to function effectively. When used these technologies record information about your use of our site, including:
- Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the site you are visiting;
- Usage data, such as time spent on the site, pages visited, links clicked, language preferences, and the pages that led or referred you to our site.
We also collect information about your online activities on our website and connected devices over time and across third-party websites, devices, apps and other online features and services. We use Google Analytics on our site to help us analyse your use of our site and diagnose technical issues.
How Personal Information is used
We do not sell or rent personal information to marketers or unaffiliated third parties. We share your personal information with trusted entities, as outlined below.
- Service providers. We share personal information with a limited number of our service providers. We have service providers that provide services on our behalf, such as identity verification services, website hosting, data analysis, information technology and related infrastructure, customer service, email delivery, and auditing services. These service providers may need to access personal information to perform their services. We authorise such service providers to use or disclose the personal information only as necessary to perform services on our behalf or comply with legal requirements. We require such service providers to contractually commit to protect the security and confidentiality of personal information they process on our behalf. Our service providers are predominantly located in New Zealand.
- Business partners. We share personal information with third party business partners when this is necessary to provide our Services to our account holders. Examples of third parties to whom we may disclose personal information for this purpose are banks and payment method providers (such as credit card networks) when we provide payment processing services, and the professional services firms that we partner with to deliver our services.
- Other Account Holders and third parties authorised by our Users. We share personal information with account holders as necessary to maintain an account and provide our services when authorised by the account holder to do so. For example, we share personal information with another account holder to facilitate a transaction between a buyer and seller pursuant to our terms and conditions.
If another account holder wishes to take Disputes Tribunal (or other) proceedings against you, they will provide us with a statutory declaration which declares that they require your name and address to bring the proceedings against you and that your details will only be used for that purpose. We may then in our discretion choose to release your name and address to that other account holder with or without your consent.
- Corporate transactions. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a restructure, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may share personal information with third parties in connection with such transaction. Any other entity which buys us or part of our business will have the right to continue to use your personal information, but only in the manner set out in this Privacy Policy and our terms and conditions unless you agree otherwise.
- Compliance and harm prevention. We share personal information as we believe necessary:
- to comply with applicable law, or payment method rules
- to enforce our contractual rights
- to protect the rights, privacy, safety and property of us, you or others
- to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence.
Your Rights
Opting out of receiving electronic communications from us. If you no longer want to receive marketing-related emails from us, you may opt-out by contacting us. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our services.
See and change your personal information we hold. If you would like to review, correct, or update personal information that you have previously disclosed to us, you may do so by updating your account details or by contacting us. The Privacy Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
Security and Retention
We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of personal information. We maintain organisational, technical and administrative measures designed to protect personal information within our organisation against unauthorised access, destruction, loss, alteration or misuse. Your personal information is only accessible to a limited number of people who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately.
We retain your personal information as long as we are providing the services to you. We also retain personal information after we cease providing Services directly or indirectly to you, even if you close your account, to the extent necessary to comply with our legal and regulatory obligations, and for the purpose of fraud monitoring, detection and prevention. We also retain personal information to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners, and where data retention is mandated by third parties. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
Use by Minors
The services are not directed to individuals under the age of eighteen (18), and we request that they not provide any personal information to us.
Updates To this Privacy Policy and Notifications
We may change this Privacy Policy from time-to-time to reflect new services, changes in our personal information and Privacy practices or relevant laws. We may provide you with disclosures and alerts regarding the Privacy Policy by posting them on our website or by contacting you through your email address associated with your account and/or the physical address listed through your account. A copy of our up-to-date Privacy Policy is available on our website or by contacting us.
Links to Other Websites
Our website may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
Privacy Commissioner
As a New Zealand resident, if you are dissatisfied or have any concerns about Privacy issues you may wish to contact the Privacy Commissioner for further information and assistance.
Contact Us
If you have any questions or concerns about this Privacy Policy or anything else, please contact us electronically or via our Address for Service.